LearnVerse Privacy Policy

This Privacy Policy describes how LearnVerse ("we," "us," or "our") collects, uses, and shares personal information of users of our online learning platform (the "Platform"). By using the Platform, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. We at LearnVerse are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

Information We Collect

Information You Provide Directly

We collect information you provide directly to us when you register for an account, enroll in a course, participate in forums, contact customer support, or otherwise interact with the Platform. This information may include:

• Your name
• Email address
• Password
• Profile information (e.g., biography, profile picture)
• Billing information (e.g., credit card details, billing address) – processed securely by our payment gateway provider. LearnVerse does not store your credit card details.
• Communications with us (e.g., emails, chat logs)
• Course progress and performance data
• Forum posts and comments

Information We Collect Automatically

We automatically collect certain information about your use of the Platform, including:

• Device information (e.g., device type, operating system, browser type)
• IP address
• Usage data (e.g., pages visited, time spent on pages, courses accessed)
• Cookies and similar tracking technologies (see our Cookies Policy for more information)

How We Use Your Information

We use your information for the following purposes:

1. To provide and maintain the Platform
2. To personalize your experience on the Platform
3. To process your payments and manage your account
4. To communicate with you about courses, updates, and promotions
5. To provide customer support
6. To monitor and improve the Platform
7. To prevent fraud and protect our rights
8. To comply with legal obligations
9. For research and analytics purposes to improve our services. This data is anonymized and aggregated.

How We Share Your Information

We may share your information with the following parties:

• Service providers: We share information with third-party service providers who help us operate the Platform, such as payment processors, hosting providers, and email marketing services. We ensure these providers adhere to strict data protection agreements.
• Instructors: We may share your course progress and performance data with instructors of courses you are enrolled in. This allows them to tailor their teaching and provide personalized feedback.
• Other users: If you participate in forums or other public areas of the Platform, your posts and comments may be visible to other users.
• Legal authorities: We may disclose your information to legal authorities if required by law or legal process.
• Business partners: We may share anonymized and aggregated data with business partners for research and marketing purposes.
• Affiliates: We may share your information with our affiliates, but only for purposes consistent with this Privacy Policy.
• In connection with a merger, acquisition, or sale of all or a portion of our assets: In such an event, your information may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

• Using encryption to protect sensitive information
• Implementing access controls to restrict access to your information
• Regularly monitoring our systems for security vulnerabilities
• Training our employees on data security best practices

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to have your personal information corrected if it is inaccurate or incomplete.
• Deletion: You have the right to have your personal information deleted in certain circumstances.
• Objection: You have the right to object to the processing of your personal information in certain circumstances.
• Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
• Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us at our contact page. We will respond to your request within a reasonable timeframe.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This typically means retaining your data for as long as your account is active or as needed to provide you services. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

When we no longer need your personal information, we will securely delete or anonymize it.

Children's Privacy

Our Platform is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

International Data Transfers

Your personal information may be transferred to and processed in countries outside of your country of residence, including countries that may not have data protection laws that provide the same level of protection as the laws of your country. We will take appropriate measures to ensure that your personal information is protected in accordance with this Privacy Policy and applicable data protection laws.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our Platform and update the "Last Updated" date above. Your continued use of the Platform after the posting of changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us through our contact form or at:

LearnVerse Data Protection Officer
123 Innovation Drive
Tech City, CA 91234
USA

Last Updated: October 26, 2025

California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA). These rights include:

• The right to know what personal information is being collected about you.
• The right to know whether your personal information is sold or disclosed and to whom.
• The right to opt-out of the sale of your personal information.
• The right to request the deletion of your personal information.
• The right to equal service and price, even if you exercise your privacy rights.

To exercise your California privacy rights, please contact us through our contact form.

GDPR Compliance

If you are a resident of the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). These rights are similar to those outlined above and include:

• The right to be informed
• The right of access
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to data portability
• The right to object
• Rights in relation to automated decision making and profiling

To exercise your GDPR rights, please contact us through our contact form. We have appointed a Data Protection Officer (DPO) who can assist you with your inquiries.